VitaSpoke

Your Privacy is Our Priority

At VitaSpoke, your trust is paramount. We are deeply committed to safeguarding your personal health information with the utmost care and transparency. This policy outlines how we collect, use, and protect your data, ensuring your wellness journey remains secure and private.

Abstract depiction of secure data flow, protecting personal health information.
Last updated: October 26, 2023. Version 2.1

Information We Collect and Why

To provide you with personalized and effective wellness solutions, VitaSpoke collects various types of information. We only gather data that is essential for service delivery and enhancing your experience, always with your clear understanding and consent.

  • Personal Identifiable Information (PII)

    During registration, we collect details like your name, email address, date of birth, and location. This allows us to create your unique profile and communicate effectively with you.

  • Health Data and Voluntary Sharing

    You have the option to share health-related information, such as wellness goals, activity levels, and dietary preferences. This data is crucial for personalizing your lifestyle upgrade programs and health content, and it is always voluntarily provided.

  • Technical Information and Usage Analytics

    We automatically collect technical data such as IP addresses, device types, browser information, and usage patterns. This helps us optimize our platform's performance, identify trends, and improve user experience.

  • Third-Party Integrations (with consent)

    With your explicit consent, we may integrate with third-party wellness devices or applications to sync relevant health data, providing a more holistic view of your progress. You maintain full control over these connections.

Illustration of a person interacting with digital health forms, secure data collection.

Special Protections for Your Health Information

Understanding the sensitive nature of health data, VitaSpoke implements industry-leading safeguards to ensure your information is always protected and compliant with rigorous standards.

HIPAA Compliant Protocols

Our data handling and security measures strictly adhere to HIPAA (Health Insurance Portability and Accountability Act) standards, ensuring the privacy and security of your protected health information.

Learn more about HIPAA compliance
Advanced Encryption & Security

All health data is encrypted both in transit and at rest using advanced cryptographic techniques. We employ multi-factor authentication, secure servers, and regular penetration testing.

Explore our security measures
Strict Access Controls

Access to raw health data is severely restricted to authorized personnel only, on a need-to-know basis, and is continuously monitored. Your information is never sold or shared for marketing purposes.

View our staff privacy policy
Illustration of a user interface with privacy settings and data control options.

Your Rights and Control Over Your Data

VitaSpoke empowers you with comprehensive control over your personal and health information. We believe you should have the agency to manage your digital footprint on our platform.

  • Access, Modify, and Delete

    You have the right to access, review, correct, or request the deletion of your personal information at any time through your profile settings.

  • Granular Privacy Settings

    Manage precisely what data you share, with whom, and for what purposes, all within our intuitive privacy dashboard.

  • Data Portability

    Request a copy of your data in a structured, commonly used, and machine-readable format to transfer to other services.

  • Opt-Out Options

    Easily opt-out of certain data collection practices or marketing communications at your discretion.

Go to Privacy Settings

How We Share Information (And When We Don't)

VitaSpoke operates under a strict principle: your health data is yours. We share information only under very specific circumstances, always prioritized with your privacy and explicit consent.

With Your Explicit Consent

We will only share your identifiable health information with third parties (e.g., your physician, another wellness app) if you provide clear, affirmative consent for specific purposes. You can revoke this consent at any time.

Essential Service Providers

We engage trusted third-party vendors for critical services like secure data hosting, analytics, and operational support. These providers are bound by strict confidentiality agreements and adhere to our data protection standards. They do not have rights to use your data for their own purposes.

Anonymized for Research & Improvement

We may use aggregated and anonymized data (where individual identification is impossible) for internal research, product improvement, or broader public health insights. This data cannot be traced back to you.

Legal & Compliance Obligations

In rare instances, we may be required to disclose information by law, court order, or governmental regulation. We always strive to notify users of such requests unless legally prohibited.

Questions About Your Privacy?

Our dedicated Privacy Officer is here to address any concerns or questions you may have about your data.

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Privacy Officer: Dr. Sarah Chen

Responsible for ensuring VitaSpoke's adherence to all privacy regulations and assisting users with their data rights.

Email Privacy Officer Call Us

We regularly review and update our privacy policy to reflect changes in technology and legal requirements. Significant updates will be communicated directly to our users.

View Privacy Resources & FAQs